A three-module certificate that builds the leadership mindset, operational discipline and people skills every hospitality supervisor needs — co-certified with APU.
Supervisors bridge strategy and execution. This professional certificate empowers your team to lead with confidence, operate with precision, and elevate guest satisfaction — delivered across three progressive modules by industry veterans with hands-on experience, and backed by twelve months of post-training coaching.
Jointly certified with Asia Pacific University of Technology & Innovation (APU), one of Malaysia’s leading universities with 400+ international awards, the certificate is awarded on completion of all three modules and their assessments.
Classes run on weekends from 9am to 5pm at the APU campus in Kuala Lumpur, with an online assessment at the end of each module and an 80% passing mark.
Modules & Schedule
- 1 Module 1: Leadership Edge 6 & 7 October 2026
- 2 Module 2: Operational Excellence 10 & 11 November 2026
- 3 Module 3: Team Excellence 8 & 9 December 2026
Programme Highlights
- Weekend Classes 9am to 5pm
- Professional Certificate from APU On completion of all 3 modules
- Online Assessment 80% passing mark
- Post-Training Support 12 months of coaching
- Individual Scholarship Partial scholarships available for self-funded participants
Ideal For
- Assistant Managers
- Team Leaders
- Supervisors
- Operational Executives
- Anyone responsible for leading a team